Shipment, returns & costs


We will do our best to deliver the order as soon as possible. Orders made on working days before 14:00 will be shipped the same day. However, we do not always succeed in meeting this, for example because the products are out of stock. The product page shows the exact delivery time. Should we not meet the date of the delivery for any reason, we will of course inform you of this as soon as possible.

The listed prices are exclusive of shipping. The shipping costs are: 

€ 5,95 for orders below € 125, –  in Europe

Free for orders from € 125, –  in Europe

€ 10,00 for orders below € 125, –  outside Europe

Free for orders from € 125, –  outside Europe

Delivery exceeds with package delivery. In general, the delivery will take place in a few working days between 9:00 and 18:00. Unfortunately, we can not guarantee the moment of delivery.


Information we need when you canceling or return the contract / order
– Your name, address and e-mail
– Order date
– Order number
– Article
– IBAN bank account
Fill in the details on the return form below
We will contact you as soon as possible after receiving the information

Return form

10 + 7 =

Joost Bertrams

Phone: +31 615 200 668

Charlotte van Bourbonhof 21
5611 HZ Eindhoven

Company information:
Callista Bags is a part of:

Chamber of Commerce NL nr. 17105220
VAT: NL806897922B01